We assist companies in designing, managing and optimizing their customer experience and customer interactions. We have combined expertise in CRM, customer analytics, business intelligence, marketing, sales and service strategy, change management, digital marketing and campaign management.
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4C Consulting NV
Stationsstraat 60 / 5
2800 Mechelen
BELGIUM
Tel. +32 (0) 15 281 281
Fax. +32 (0) 15 281 280
VAT BE 0460 598 857
info@4cconsulting.com
2800 Mechelen
BELGIUM
Tel. +32 (0) 15 281 281
Fax. +32 (0) 15 281 280
VAT BE 0460 598 857
info@4cconsulting.com
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NEWS FROM OUR CONSULTANTS
Cool Idea: #Huggies App Sends a Tweet When Baby Pees http://t.co/6hMaIz8X2i via @TadekSolarz #digital #innovation #mobile #custexp #cxp
I'm gonna try this... Yesterbox, Relieving Email Guilt | LinkedIn http://t.co/YIbQDyY9nb
This Is The Most Epic Brand Meltdown On Facebook Ever http://t.co/JNsyYnsaUI via @buzzfeedfood
Interested in the new privacy legislation and the new Do Not Call Me List-rules? Join our Breakfast Seminar: May 30th http://t.co/6keSV875Uw
Announcement live from Customer Company Tour London - new Salesforce data center will be opened beginning of 2014 in Europe: London!
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CASES
Result:
The marketing organization transformed from a calendar and volume-driven marketing approach to an event-driven marketing approach aligned with sales capacity, taking past customer contacts into account. Marketing campaigns are now optimized to prevent customer over-sollicitation. Using close-the-loop and multi-step campaigns...
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